To activate an eSIM on an iPhone, follow these general steps. Remember that the exact process might vary slightly depending on your carrier and iOS version. These are the steps you would typically follow:

1. Check Compatibility: Ensure your carrier supports eSIM activation and your iPhone model is compatible with eSIM technology.
2. Obtain an eSIM QR Code: Contact your carrier and request an eSIM activation QR code or activation details.
3. Connect to Wi-Fi or Cellular Data: Ensure your iPhone is connected to Wi-Fi or cellular data, as you’ll need an internet connection for the activation process.
4. Access Settings: Open your iPhone’s “Settings” app.
5. Cellular (or Mobile) > Add Cellular Plan: Navigate to “Cellular” (or “Mobile” in some regions) and tap on “Add Cellular Plan.”
6. Scan the QR Code: If you received a QR code, use your iPhone’s camera to scan the QR code provided by your carrier. Enter the necessary information manually if you received activation details without a QR code.
7. Confirm and Activate: Follow the on-screen instructions to confirm the details and activate the eSIM. You might be asked to restart your iPhone after activation.

Installing an eSIM on an Android device can vary by brand and model, but the general steps are usually similar. Below you’ll find a detailed guide to installing an eSIM on an Android device, specifically for Samsung Galaxy and Google Pixel, both of which often support eSIM.

Steps to install an eSIM on an Android device

Samsung Galaxy

1. Open Settings: Go to your device’s Settings.
2. Connections: Tap Connections.
3. SIM card management: Select SIM card management.
4. Add SIM card: Tap Add SIM card.
5. Scan QR code: Select Add mobile subscription and scan the QR code you received from your mobile provider.
   • Open the camera app and point it at the QR code, or use the option in the settings to scan the code.
6. Follow the instructions: Follow the on-screen prompts to complete the installation.
7. Restart the device: Some carriers require you to restart your device to activate the eSIM.

General Tips for Android Devices

• Have a backup: Keep a digital copy of the QR code in case you need to reinstall the eSIM profile.
• Check network connectivity: Make sure you are connected to a Wi-Fi network during installation for a smooth installation.
• Follow carrier instructions: Refer to your wireless carrier’s specific instructions as some steps may vary.

Resolving problems

If you have any problems installing the eSIM, you can:

• Check compatibility: Make sure your device supports eSIM.
• Restart the device: Try restarting your phone.
• Carrier Contact: Contact your mobile carrier’s customer service for assistance.

Carrier Contact: Contact your mobile carrier’s customer service for assistance.

1. Buy your eSIM on introaming: You will usually receive a QR code or an activation code.
2. Install the eSIM:
   • Open settings: Go to your device’s settings.
   • Find mobile network options: Look for the option to add a mobile plan or SIM card management.
   • Scan the QR code: Use your device’s camera to scan the QR code or enter the activation code manually.
3. Follow the instructions: Follow the on-screen prompts to install the eSIM profile.
4. Activate the eSIM: Restart your device if necessary and make sure the eSIM is active.

You’ll need WiFi to set up your eSIM, so we recommend installing and activating the eSIM just before you leave.

An eSIM, or embedded SIM, is a digital SIM card. Unlike traditional physical SIM cards that need to be inserted into a device, an eSIM is built into the device itself. This advancement allows users to choose a network provider, activate a plan, or switch carriers without needing a physical SIM card.

Here are some key points about eSIMs:

1. Digital Profile: The eSIM can be programmed to adopt any mobile operator’s profile, making it flexible for users to switch or choose their desired network provider.
2. Convenience: As there’s no need for a physical card, you can activate a cellular plan right from your device.
3. Smaller Device Footprint: Without the need for a physical SIM slot in some cases, manufacturers can potentially save space in devices, allowing for more compact designs or room for other components.
4. Support for Multiple Plans: Devices with eSIMs can support multiple cellular plans, which is especially useful for dual SIM operations where one might be a traditional SIM and the other an eSIM.
5. Ideal for IoT: eSIM technology is particularly beneficial for the Internet of Things (IoT) devices, where small gadgets and tools can connect to cellular networks without the bulk of a physical SIM card.
6. Travel: For frequent travelers, eSIMs can simplify the process of switching to a local carrier when abroad.

While eSIM technology offers several advantages, its adoption depends on mobile network operators supporting it. Many operators around the world have begun offering eSIM services, but availability might vary by region and provider.

Introaming eSIM cards range from 1 GB to unlimited data plans. The availability of data packages may vary per destination.

Yes, eSIM technology is safe and offers the same levels of security as traditional SIM cards.

eSIM provides a flexible and convenient way to manage mobile subscriptions without relying on physical SIM cards. It is a technology that is increasingly being adopted and offers many benefits to users.

Yes, many devices support dual SIM functionality, where you can use both an eSIM and a physical SIM card at the same time.

You usually can’t transfer your eSIM profile to a new device. You will need to request a new eSIM profile from your Introaming for your new device.

Once you have made the payment, we will send your Introaming eSIM to the email address you provided during the purchase process. Say goodbye to waiting for a physical SIM card in the mail.

Apple states that the iPhone 14 can accommodate up to eight eSIMs, with the ability to actively use two eSIMs simultaneously for calling, texting and data usage. This provides flexibility with eight different eSIMs on one iPhone. However, the number of supported eSIMs may vary by iPhone model.